Shipping Policy

1) For orders shipped within the USA, expect delivery time of 2-5 business days

2) For orders shipped to Europe, expect delivery time of 7-14 business days

3) For "Drop ship orders" from abroad to the US, expect delivery time of between 10-35 days

By placing your order you indicate your agreement to abide by these terms. We are not responsible for lost or delayed shipments (out of our control).

Our shopping cart software will automatically show customers shipping costs based on order weight or order value and ship-to country. Please use the shopping cart to determine your shipping costs. Local tax is added at checkout.

We ship all domestic orders via US Postal Service First-Class Mail or US Postal Service Priority Mail, which offers fast, trackable service across the USA.

Orders received by 12 PM Eastern time, Monday through Friday will ship the same business day. 

When you successfully complete your online order, our system automatically emails you an order confirmation. Upon shipment you will be emailed another notification. If you do not receive these emails please check your “spam” folder, or log into your account and check the accuracy of the email address that you provided. 

Our customs declaration documents indicate our shipments as “Other Vitamins or Vitamin Meal Replacement”, and match the invoiced dollar total. We will not falsify customs forms or invoices, please do not ask us.

We ship to most countries worldwide, if our system lets you order, we ship to your country. Some countries have proven problematic over the years and if our system does not accept your Ship-To address we don’t ship there, sorry!

Our shopping cart software will automatically provide international customers shipping cost based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.

We ship: First-Class Mail International, average transit time 7-14 business days. Tracking number will be emailed to you.

Understanding and paying for any local taxes, duties, etc is your responsibility. We never assess any VAT taxes.

It is your responsibility to know what products are allowed to be shipped to your country. If your order is confiscated by customs, or delivery is refused, we are not responsible and do not provide refunds. Customs clearance on average takes from 1 day to 5 weeks. There is nothing either of us can do to affect this. Some countries are slower than others.